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Project Support Officer

Employer
Lichfield District Council
Location
District Council House, Frog Lane, Lichfield
Salary
£18,562 - £19,312
Closing date
14 Jun 2021
Reference
LDC000385

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Sector
Local Councils
Job Type
Information technology
Contract Type
Fixed Term Contract
Working Pattern
Flexible hours
Hours
Full-Time

Job Details

Lichfield District Council’s Information and Communications Technology team is at the very heart of the Council’s operations and plays a pivotal role in supporting the delivery of services to the residents and businesses of Lichfield district. 

This position will be offered initially on a one year fixed term contract.

 

PURPOSE OF JOB:

This SFIA (Skills Framework for the Information Age) Level 3 role will assist the project manager in managing projects, carrying out day to day administration to support the delivery of projects, ensuring actions are completed by other teams and any other duties that are seen as appropriate.  There is a need to remove project work away from BAU activities this role has been created to support the project manager to deliver that project pipeline effectively and efficiently, delivering to time and budget.

 

The Project Support Officer role calls for a multi-faceted individual who will:

  • Have demonstrable project management experience and a proven background driving projects to successful completion
  • Develop formal Project Plans and Project Initiation Documentation
  • Have excellent interpersonal, communication and co-ordination skills
  • Be able to manage several projects simultaneously
  • Have strong stakeholder management experience and skills to work diverse teams
  • Manage all projects separate to BAU activities, including picking up failing projects
  • Have a formal project management qualification e.g. Prince2

 

RESPONSIBILITIES:

  • Requirements definition and management
  • Portfolio, programme and project support
  • Knowledge management
  • User research
  • User experience evaluation
  • Change management
  • Quality assurance
  • Supplier management.
  • Business process testing

 

SKILLS AND BEHAVIOURS:

  • Project skills, including experience in planning and effective time management
  • Effective stakeholder engagement and ability to build and maintain strong relationships
  • The ability to analyse data, recognise problems and formulate solutions
  • Apply appropriate standards to all tasks undertaken and ensure nothing is overlooked
  • Understanding techniques of team and collaborative working
  • Ability to use methods and techniques for delivering effective presentations, either face to face or online
  • Excellent communication and presentation skills using methods for effective technical and business focused reports
  • Ability to evaluate risks, priorities and business benefits, leveraging strong business experience/knowledge
  • Familiar with any tool or system which provides access security control

 

QUALIFICATIONS

At least one of the following:

  • Certification at Foundation level or equivalent work experience in IT specialism (eg PRINCE, ITIL, TOGAF)
  • Industry recognised qualifications in own specialism at Practitioner level
  • Professional body membership in own specialism

 

Candidates will have a mix of working from home and occasionally working from the office

To find out more about this challenging and hugely rewarding role, please contact Keith Wilkins on 01795 555971 or send your CV to kw@sdi-e.com.

To apply, please follow this link:  https://www.servicedeskinstitute.com/vacancies/project-support-officer-fixed-term-contract/

Supporting documents
Job Description & Person Specification - Project Support Officer

Company

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Working for us

We serve a population of around 100,000 residents within Lichfield and the district. Lichfield itself is a small cathedral city located 20 miles just north of Birmingham.

We are one of the district’s largest employers and offer a range of fulfilling job opportunities. Our team is at the very heart of our council - everyone, whatever their role, contributes to delivering great services to our local community. We are committed to equality and diversity, and work to ensure that our workplaces and our services are accessible to all. To see our full range of services , visit  www.lichfielddc.gov.uk/ourservices  and search careers for more information on how we work together to make Lichfield a great place to live and work.

We very much hope that you will want to become part of our team as we move forward and modernise our services.

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Company info
Website
Telephone
01543 308000
Location
Lichfield District Council
Frog Lane
Lichfield
Staffordshire
WS13 6YU
United Kingdom

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