Outreach Officer - Employment & Skills

SMBC Council House
£24,491 - £30,451
08 Jun 2021
27 Jun 2021
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Hours: 37.0 Hours per Week


Fixed term contract until 31st December 2023 (Externally funded)


We have an excellent opportunity for an Outreach Officer to join our dedicated Employment and Skills Team in supporting people aged 30+ into employment, education or training.

In the role of Outreach Officer, you will be working with workless individuals including the long term unemployed, through active community engagement and the provision of timely support and advice to help them move forward and achieve their goals.

To be successful in the role you will have:

  • A degree or equivalent qualification in a relevant field (e.g. Information, Advice & Guidance or able to demonstrate significant and relevant work experience and training
  • Experience of engaging and working with the community to support people with employment and skills needs
  • Understand the barriers to employment and training for work-less individuals, vulnerable groups and the long term unemployed.
  • Highly effective communication and interpersonal skills able to engage and motivate individuals who may have disengaged, lost confidence or given up hope of securing employment.
  • Confident in the use of ICT and able to accurately record client information onto Client Record Management System.

In return, we offer you a role that is challenging but hugely rewarding as you are able to make a difference and improve the lives of people across the Borough.

Working for Solihull means that we can also offer employees a great working environment, together with a range of agile and flexible working options, an extensive wellbeing offer, as well as attractive staff benefits including access to the Local Government pension scheme.

We are currently implementing our Smarter Ways of Working as we recognise that work is what you do and not necessarily where you go.  Our aim is to balance the needs of our employees with service delivery and, for the majority of our roles, to enable our people to be able to work remotely wherever possible.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Yvonne Platts, Employment & Skills Lead Officer on 0121 704 8582 or email yplatts@solihull.gov.uk

Interviews will take place week commencing 5th July 2021 using a secure video conferencing platform

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required     .

This post requires the following Disclosure and Barring check: Not required     .

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.


Supporting documents
Job description and person specification

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