IS Business Analyst Apprentice

Chapelhouse Road, B37 5EZ
£18,562 - £19,312
14 Jun 2021
12 Jul 2021
Job Ref
Contract Type
Working Pattern

37.0 Hours per Week

If you are thinking about going to University to study IT, then this 2 year apprenticeship will give you the opportunity to avoid student debt, gain a recognised qualification and earn money while you study. Or if you have been working for some time and are considering a career change this may be the role for you. You will be able to obtain professional qualifications in Business Analysis from the BCS – ultimately leading to the international diploma in business analysis – the best professional BA qualification to have in the UK. Details of the apprenticeship training you will be undertaking can be found here

You will gain practical experience of business analysis which can lead to a well-paid full-time role.

You will be working for Solihull Metropolitan Borough Council’s IT department within a small team that provides specific support to Solihull Community Housing and the Council’s Property Services department.

Solihull Community Housing (SCH) was set up in 2004 and manages some 10,000 homes on behalf of Solihull Council. Alongside traditional landlord functions, SCH currently delivers housing allocations, homelessness and housing options services. In addition it provides environmental, cleaning, and wellbeing services to Council tenants and private residents in Solihull.

The Council’s Property Services department offers a planned and cyclical maintenance service to ensure council buildings are safe and compliant, and that minor issues are not put off until they become larger projects. They provide electrical testing, gas servicing and annual programmed maintenance together with individual or programmed project work.

Both organisations require complex IT systems to allow their businesses to function efficiently and you will be part of a small team supporting around 350 users based in various office locations.  As part of this two year apprenticeship, in addition to a formal qualification, you will gain real world experience of:

  • Working on complex projects involving changes to business processes, culture change and the implementation of IT solutions to support business transformation.
  • Dealing with user’s problems and service requests.
  • Providing support and advice to users of IT systems
  • Providing general day to day administration and support for all IT systems
  • Developing bespoke reports for end users using Microsoft Reporting Services solutions.
  • Ensuring that systems documentation is kept up to date.
  • Building PC, laptops, tablets and smart phones, installing specialist software and apps as required.

This is a fixed term contract for 2 years which covers the duration of the apprenticeship training.

For an informal discussion regarding this apprenticeship please contact Chris Deery, Head of Housing IT on 0121 779 8815.

Closing date: Sunday 11 July 2021

Shortlisted candidates will be invited to a virtual interview on Wednesday 21 July 2021.


Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

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