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IS Business Analyst Apprentice

Employer
Solihull Metropolitan Borough Council
Location
Chapelhouse Road, B37 5EZ
Salary
£18,562 - £19,312
Closing date
12 Jul 2021
Reference
SOL000003976

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Sector
Local Councils
Job Type
Apprenticeship, Information technology
Contract Type
Apprentice
Working Pattern
Standard
Hours
Full-Time

Job Details

Hours:
37.0 Hours per Week

If you are thinking about going to University to study IT, then this 2 year apprenticeship will give you the opportunity to avoid student debt, gain a recognised qualification and earn money while you study. Or if you have been working for some time and are considering a career change this may be the role for you. You will be able to obtain professional qualifications in Business Analysis from the BCS – ultimately leading to the international diploma in business analysis – the best professional BA qualification to have in the UK. Details of the apprenticeship training you will be undertaking can be found here

You will gain practical experience of business analysis which can lead to a well-paid full-time role.

You will be working for Solihull Metropolitan Borough Council’s IT department within a small team that provides specific support to Solihull Community Housing and the Council’s Property Services department.

Solihull Community Housing (SCH) was set up in 2004 and manages some 10,000 homes on behalf of Solihull Council. Alongside traditional landlord functions, SCH currently delivers housing allocations, homelessness and housing options services. In addition it provides environmental, cleaning, and wellbeing services to Council tenants and private residents in Solihull. https://www.solihullcommunityhousing.org.uk/

The Council’s Property Services department offers a planned and cyclical maintenance service to ensure council buildings are safe and compliant, and that minor issues are not put off until they become larger projects. They provide electrical testing, gas servicing and annual programmed maintenance together with individual or programmed project work. https://psmpartnership.co.uk/about/

Both organisations require complex IT systems to allow their businesses to function efficiently and you will be part of a small team supporting around 350 users based in various office locations.  As part of this two year apprenticeship, in addition to a formal qualification, you will gain real world experience of:

  • Working on complex projects involving changes to business processes, culture change and the implementation of IT solutions to support business transformation.
  • Dealing with user’s problems and service requests.
  • Providing support and advice to users of IT systems
  • Providing general day to day administration and support for all IT systems
  • Developing bespoke reports for end users using Microsoft Reporting Services solutions.
  • Ensuring that systems documentation is kept up to date.
  • Building PC, laptops, tablets and smart phones, installing specialist software and apps as required.


This is a fixed term contract for 2 years which covers the duration of the apprenticeship training.

For an informal discussion regarding this apprenticeship please contact Chris Deery, Head of Housing IT on 0121 779 8815.

Closing date: Sunday 11 July 2021

Shortlisted candidates will be invited to a virtual interview on Wednesday 21 July 2021.

 

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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