Business Support Manager

3 days left

£35,745 - £43,857
16 Jul 2021
01 Aug 2021
Job Ref
Contract Type
Working Pattern

We are looking for a number of experienced, creative and dynamic Business Support Managers to join our teams, leading improvements and efficiencies in business support and within services across the Council.

Three roles supporting the newly created City Housing or City Operations Directorates and one role in the Education & Skills Directorate.

You will lead teams within Business Support Services in achieving their objectives, ensuring effective relationships are built across key frontline and other support services.  You will provide effective support and development opportunities for your teams and work with colleagues across the business support function and respective service areas to contribute to whole service development.  You will take the lead in developing processes within your designated area to ensure that teams are as efficient as possible. 

You will have strong operational management experience, be highly technically skilled in IT and have demonstrable experience of making service improvements in terms of efficiency and quality of output.

This will be a fast-paced role within a changing landscape which will require energy, enthusiasm and tenacity to drive the Council and your diverse support teams forward.  We are looking for highly motivated, solution focussed and resilient managers to ensure that high quality business improvement and support services are provided at all times.

In line with COVID-19 restrictions the role is currently being delivered from home.  This is currently under review, but it is expected that we will continue to offer flexibility for home working with attendance at a Council Building when necessary.  This could be at any of the Council Administration Buildings within the City. 

If you are interested in making an application for this role then please ensure that you set out your skills and experience against the elements of the person specification marked AF.

Permanent position, subject to completion of successful probation period. 

“Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information”

For informal enquires please contact Mira Gola,, Head of Business Improvement and Support.

Ref: BCC002132

We welcome applications from people with caring responsibilities and flexible working options will be considered.

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

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Job Description / Person Specification

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