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Business Support Officer (Test & Trace - Response)

Employer
Birmingham City Council
Location
10 Woodcock Street, Birmingham, B7 4BL
Salary
£20,903 - £27,041
Closing date
11 Oct 2021
Reference
BCC002184

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Sector
Local Councils
Job Type
Health / Public Health / Nursing
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Job Details

Birmingham City Council Plan and Priorities

Fixed Term contract required till 30TH September 2022

** For existing employees this opportunity is being offered as a secondment, subject to eligibility criteria **

We aim to be a city of growth where every child, citizen and place matters. Birmingham City Council wants to make a positive difference, every day, to people’s lives. This underpins everything that the Council does, whether that’s setting priorities, making decisions or delivering services.

Birmingham City Council will focus our resources on these key priorities:

  • Birmingham is an entrepreneurial city to learn, work and invest in
  • Birmingham is an aspirational city to grow up in
  • Birmingham is a fulfilling city to age well in
  • Birmingham is a great, clean and green city to live in
  • Birmingham residents gain the maximum benefit from hosting the 2022 Commonwealth Games
  • Birmingham is a city that takes a leading role in tackling climate change

The council’s role is to provide strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of decent services for all, so we can focus on supporting those least able to support themselves. And we’ll work with partners and put citizens and neighbourhoods at the heart of our decision-making.

Public Health is an integral part of achieving this vision.

Coronavirus outbreak response

The Public Health Division has led much of the response to the Covid-19 outbreak and is pivotal to the Council’s ongoing work to contain outbreaks and limit the spread of C-19 in Birmingham. As part of this response Public Health is leading the test and trace local support response through the test and trace function within the division with dedicated staff up until 30th September 2022.

Role Context

To provide consistently high-quality administrative support to the directorates to enable the City Council to achieve its priorities for citizens and be flexible in terms of skills development and areas of deployment and fully participate in continuous improvement activities. This role will be working on the Test & Trace Response team supporting the Pandemic Response Plan for Birmingham

Key Responsibilities

  1. To provide financial administration, ensuring that the Directorate’s statutory obligations are met and that all financial transactions are conducted within the provisions of standing orders and financial regulations. 
  2. To provide support to staff within the business using business relevant knowledge and skills, to give advice and help facilitate the maintenance, development and rollout of systems/processes, and to ensure that staff receive support in the use and maintenance of business applications.
  3. To act as an initial escalation point for the resolution of unusual situations by providing advice and guidance to apprentices or new starters, overseeing staff where required in respect of their day-to-day workload.
  4. To administer, maintain and develop systems as required (e.g. monitoring, recording, processing and reviewing of information), including provision and analysis of data and information, ensuring confidentiality is maintained in all areas and to ensure compliance with the Data Protection Act principles.
  5. To ensure that confidentiality is maintained in all areas and to ensure Data Protection Act principles are adhered to.
  6. To ensure that safety and security is upheld by adhering to all appropriate policies, reporting and escalating issues appropriately as they arise.

Additional Information

 

We have one full time position available; informal enquiries are welcomed.

 

For an informal discussion regarding the role, please contact:

Toyin Amusan, Consultant in Public Health Public Health, Birmingham.

Email: toyin.amusan@birmingham.gov.uk

 

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.

 

Ref: BCC002184

 

Please note: CVs will NOT be considered as your personal statement.

When applying, you are strongly advised to pay particular attention to the person specification and job description when compiling your Personal Statement and please do not just attach certificates.

 

We welcome applications from people with caring responsibilities and flexible working options will be considered.

We encourage applications from Birmingham residents and care leavers

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

 

Supporting documents
job description and person specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.   

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies  

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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