Welfare and Financial Assessment Visiting Officer
Title: Welfare and Financial Assessment Visiting Officer
Location: Plough Lane
Salary: 21,748.00 - 25,481.00
Closing Date: 23/07/2021
Interview Date: 05/08/2021
We have a vacancy for a Welfare and Financial Assessment Officer within our Welfare and Financial Assessment Team.
The job role requires you to undertake financial assessments to establish charges for care and support services, and to support individuals with arranging payment options
You will also be responsible for providing individuals with access to sources of independent financial information and advice based on the level of support required, and providing guidance to social care professionals.
Your work will be undertaken by face to face contact, and can involve talking about sensitive matters, as well as communicating complex and sometimes difficult messages to people both in person and in writing.
You will need to have knowledge of the Care Act 2014, statutory guidance on charging and financial assessments, and the council’s care and support charging policy.
You will also have experience of operating in a customer-focused environment, and using computerised systems.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Benefits with Herefordshire Council
Holidays: 25 days per year plus 2 days unpaid at Christmas (pro rata for part time)
Pension: LGS pension scheme
Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.
Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, detailing how you meet the specific requirements of the role.
Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: firstname.lastname@example.org