Conference Support Officer

Coventry Broadgate House, Broadgate, Coventry
£19698 - £23080
12 Jul 2021
25 Jul 2021
Job Ref
Resourcing Team
Job Type
Social care
Contract Type
Working Pattern
Part Time

In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes.  Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.  

Come and join us at an exciting time and be part of the Professional Support Service – an administrative team that makes a positive difference supporting Children’s Services every day!

We are at the very heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City. 

We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge & skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges. 

When you join our service, you’ll be working alongside people who are passionate about what they do and determined to make a difference. 

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

What is the job role?

We are a team that works with colleagues and professional agencies to support Child Protection Conferences and Adults Safeguarding Meetings.

This role will be based within the Professional Support Service Quality Assurance Team and will support a range of complex meetings such as Child Protection Conferences and Adults Safeguarding meetings, ensuring a smooth and efficient process in preparation for, during and after the meetings, producing comprehensive electronic outcomes and minutes from said conferences in accordance with the legislative requirements and ensuring a positive and professional experience for children and families. 

You will work closely with the Conference Meeting Chair to complete any required after-conference work, such as distributing outcomes and recording those on the in-house case management system. 

You will be required to support service improvement and Ofsted priorities across Children’s Services and continue to work towards our over-arching goal, making a difference in improving the lives of Children, Families and Young People. 

Your role will be to work as part of a team and independently, your duties will include supporting the Child Protection Chair and partner agencies during Child Protection Conferences, supporting Adult Safeguarding Meetings, Position of Trust meeting and any other meetings that are within the safeguarding arena, team managers on a day to day basis.

You will be based within Broadgate House, Coventry.

Salary will be pro-rata to the number of hours worked.


‘There is a good working relationship and team spirit. You are part of the decision in improving families and children’s lives within Coventry’

 ‘You get job satisfaction and are instrumental in the outcomes of families and children

 ‘You are reducing the risk to children who are likely to be at harm’

You will need to be able to prioritise and have good listening and communication skills. You will need to be able to work under pressure to tight deadlines and work as part of a team. As part of this role there is a requirement to adhere to confidentiality and have a high resilience to sensitive information.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who:

  • Is a self-starter
  • Is a team-player
  • Is a good communicator
  • Has strong organisational and time management skills
  • Thrives in a busy and diverse environment
  • Able to problem solve
  • An excellent listening, has great attention to detail along with excellent written and verbal communication skills
  • Able to use their own initiative
In return you will be offered:

  • A welcoming and supportive working environment
  • Access to a range of career development and training opportunities
  • A flexible family friendly working culture

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): Friday 30th July 2021



Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a Council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

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