Birmingham City Council

Property Information Officer

1 Lancaster Circus, Birmingham, B4 7DJ
£20,903 to £27,041
07 Oct 2021
19 Oct 2021
Job Ref
Contract Type
Working Pattern

We have an exciting opportunity for a reliable and highly motivated individual to join our well established Property and Technical Development Team where you will undertake duties relating to our Property Records and CAFM (Computer Aided Facilities Management System) work areas. 

The Team is responsible for the City Council’s Terrier system, CAFM system and safe custody of our Property Title Deeds.


The role is varied, undertaking duties relating to both our Property Records and CAFM work areas.

The Property Records duties will include the safe custody and management of the City Councils’ title deeds and documents including their retrieval, delivery to customers and storage from our off-site premises.  This will involve at times the heavy lifting of deeds and documents. You will assist in responding to property related enquiries from colleagues and members of the public and maintaining the Council’s GIS (Geographic Information System) which records all BCC ownership and property transactions. You will also assist in preparing plans for inclusion within legal documents.

The CAFM (Computer Aided Facilities Management) duties will involve assisting with projects including creating work instructions to contractors for maintenance and/or surveys to be undertaken at BCC premises and cleansing and updating activities to ensure our system is well governed and maintained.  You will also assist in responding to enquiries to the CAFM mailbox and support users and stakeholders with their use of CAFM.

We are seeking a reliable and highly motivated pro-active team player with a practical-hands on approach who is keen to learn and ideally has experience in a technical or legal environment.  You should have Intermediate to Advanced Excel skills being able to make use of formulas, pivot tables and charts. You should have experience of working with database systems and be able to work on your own initiative.

You must be able to work accurately and to deadline, with the ability to deal with high volumes of work and have experience of communicating with customers in a polite, friendly, professional manner using the telephone, in writing and in person.

You will be a self-starter and used to dealing with many stakeholders such as other council employees, contractors and managing agents.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

For informal enquires please contact Claire Lennon on 0121 303 0307 or email

Ref: BCC002228

We welcome applications from people with caring responsibilities and flexible working options will be considered.


“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”


An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016

Supporting documents
Job Description & Person Specification

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