1st Line IT Technician

2 days left

Location
12 The Oaks, Clews Road, Redditch, Worcestershire, B98 7ST
Salary
£19,572 to £19964 per annum
Posted
16 Jul 2021
Closes
31 Jul 2021
Contact
Julie Hardy
Sector
Education
Contract Type
Full time permanent
Working Pattern
See advert details
Hours
Full-Time

Required as soon as possible

37.50 hrs per week - Full year  

Our Lady of Lourdes Catholic MAC are looking to recruit for their Lourdes IT team.

This is a 1st Line role where you can take your passion for IT and develop your skills.

We are looking for a candidate with a friendly and helpful attitude that puts our users at the forefront of all they do.

  • You will be supporting users on Windows 10 devices, Apple devices and specialist Education platforms.
  • You will learn or develop skills to provide enterprise level IT support, including Servers and Networks.
  • You will be the only IT support agent onsite and so must be confident
  • You will have access to our escalation team who can provide advice and guidance, but you will need to be able to solve problems and investigate and suggest solutions.
  • Your duties will require you to support users via our ticketing system around school sites.
  • You will be supported by our experienced team, with escalation routes, training and regular feedback.
  • You will need experience of customer service and a good standard of communication skills, both face to face and via our online platforms.

Further details can be found on our website, www.lourdesmac.org.uk

Completed applications should be sent to hr@lourdesmac.org.uk

If you are successful at interview you will be required to undertake an enhanced DBS check.

Closing date:  31st July 2021

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