Application Services Senior Analyst

Lloyd House Birmingham
£39,522 - £46,422
06 Jan 2017
20 Jan 2017
Job Ref
Contract Type
Full time permanent
Working Pattern

This Application Services team is responsible for the support, co-ordination and development of all force IT applications. This team ensures we have our systems functioning and available when necessary.

As a Senior Application Services Analyst you will be primarily responsible for co-ordinating the support of the existing applications within the force, and act a technical expert for faults, changes and other issues to the Service Management area within the IT & Digital department– triaging and co-ordinating work between technical teams whilst maintaining a focus on the overall application or force service affected.

Skills required - You will have a broad knowledge of applications, software and legislation, confidently responding when issues arise, co-ordinating resources and providing the technical expertise required to keeping disruption to a minimum. Most important of all, you’ll fully appreciate the importance and implications of keeping information secure and provide advice to maintain the highest standards.

Your experience and knowledge will be built on an IT related qualification, ideally at degree or HNC level. You will have utilised development tools including but not limited to PL/SQL, Unix, MS SharePoint, MS SQL Server and Oracle technologies. An understanding of ITIL processes is required.

For further information on the role please see the attached job profile for any further queries contact Maria McDaid on 07966 809 866 or email

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