Staffordshire County Council

Senior Quality Assurance Officer

Stafford, Staffordshire
£37,890 - £41,881 per annum
21 Jul 2021
10 Aug 2021
Job Ref
Job Type
Social care
Contract Type
Fixed Term Contract
Working Pattern
Annualised Hours

Senior Quality Assurance Officer – Provider Incident Management Support

Salary:  £37,890 - £41,881 per annum

 37 Hours per week – Fixed Term Contract: 31 March 2022

Staffordshire’s Local Outbreak Plan details how Staffordshire County Council will work with local and national partners to prevent and manage outbreaks of Covid 19. 

The Provider Incident Management Support Team was created specifically to provide tailored, focussed support to adult care settings in response to Covid 19.

The role(s) will be specifically responsible for:

  • Providing prompt reactive support to adult care settings reporting an incident of COVID-19, including completion of a risk assessment and chairing Incident Management Team meetings.
  • Providing a range of proactive information, advice and guidance to adult care settings to help minimise / mitigate the risk of COVID-19, including webinars, drafting local policy and guidance, briefings and webpages.
  • Providing support to the Provider Improvement Management support team processes, daily performance, identification and escalation of risks, recording and interpreting data.

Covid 19 experience in health and social care settings is desirable but not essential.

For an informal discussion about the post, please contact:

Amy Duffy, Senior Commissioning Manager


Phone: 01785 277160 / 07969 207625

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post.

This position is subject to a criminal records check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs). 

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form please contact

Closing Date: Tuesday 10th August 2021
Interview Date: Tuesday 17th August 2021 

For more information about the role please contact: Insert Recruiting Manager

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

Our Values

The County Council has adopted a set of values that seeks to achieve the best outcomes for its citizens, communities and employees.

Our People Strategy sets out what we all need to do to make Staffordshire County Council a great place to work, where people are supported to develop, flourish and contribute to our ambitious plans. 

Our values are at the heart of the Strategy to ensure that the focus is on what is important to the organisation and the people it serves:

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

Benefits for working for us….

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits including:



  • Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service
  • The option to buy up to an additional 2 weeks annual leave
  • A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
  • Family Friendly Policies - maternity, adoption, paternity and parental leave
  • Volunteering Scheme
  • Training and development opportunities, including coaching and mentoring
  • Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
  • Eye care vouchers
  • Car lease scheme / cycle & car loan scheme / employee car share scheme
  • Bus and rail travel discounts



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