IT and Systems Support Officer (HEART)

Town Hall, CV11 5AA
£20,493 - £21,748 Per annum
22 Jul 2021
15 Aug 2021
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are currently recruiting for a IT and Systems Support Officer (HEART)  to work Full-time on a 2 year Fixed-term basis. 

The successful applicant will provide operational support to users of HEART business applications to ensure that the business benefits of the applications continue throughout their lifetime and are utilised to their full potential liaising with users, system administration and system providers.

The role will also provide support to implement agreed systems, both IT and organisational, and procedures within the teams remit including working with team members.

In addition the successful applicant will provide a support function within the Development Team working to improve systems, procedures and to ensure that the service administrative functions operate effectively to deliver the service partnership and management objectives.

To be successful in this role, you will require;

  • Relevant experience in developing software systems, Including development and configuration
  • Experience of database administration
  • Qualification at Level 3 on the National Qualifications framework in a relevant subject
  • Practical knowledge of the Windows Desktop environment
  • Analytical approach to problem solving skills
  • Excellent customer service skills
  • Self-motivated with a thorough and methodical approach to work

For an informal discussion regarding the role, please contact Corrie Horsley, HEART Business Development Officer by email at

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Interviews to take place 20th August 2021


Supporting documents
IT and Systems Support Officer JD.docx
Values - one page overview.docx

Similar jobs

Similar jobs