ICT Technician

Wolverhampton, West Midlands
£18,000 to £23,000
27 Jul 2021
16 Aug 2021
Contract Type
Full time permanent
Working Pattern

Job Description

Job Title:                     ICT Technician


Salary:                         £18,000 to £23,000 (depending on experience)


Responsible to:          Assistant Principal

Relationships:            Internal: Principal, SLT, teaching and non-teaching staff

External: Governors, Sponsors and Employer partners, LA and council representatives, other UTC’s, Schools, Colleges and Universities, Parents, Suppliers of goods and services and visitors to the UTC




Main Purpose of Job:  The post holder will work as part of a small team managed by the Assistant Principal to provide a number of services for students to enable them to make the most of their time at the UTC. 

Also implement policies and procedures pertaining to the job.

Assist in the provision of specialist ICT support to all staff and students, including the preparation and routine maintenance of resources and equipment.

Key responsibilities:

  • Provide support to staff and students on all ICT matters
  • Problem finding and resolving across multiple network systems, platforms and hardware
  • Implement and support for the ICT network infrastructure
  • Configure, support and maintain of Windows Servers and OS
  • Knowledge and configuration of VMware.
  • Creation, deletion and organisation of user accounts
  • Installing and configuring hardware and software
  • Configure and support staff with use of mobile devices such as Ipads, tablets etc
  • Audit hardware and software and keep information up to date on inventory system
  • Ordering and stock control on IT consumables
  • Ensure cleanliness of all ICT equipment around school especially student use areas such as computer suites
  • Creation, organisation and maintenance of backup systems
  • To manage active directory, group policy, DHCP and DNS
  • To maintain office 365 administration
  • Continually develop relevant knowledge and skills as part of CPD program
  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.


  • Friendly and well organised team player.
  • Works on own initiative without supervision.
  • Good telephone manner with parents / carers and other outside agencies.
  • Uses good interpersonal skills to work effectively with staff and students.
  • Works to deadlines and encourages others to do so.
  • Able to prioritise workloads
  • To carry out any other duties as reasonably required by the Principal that are commensurate with grade and nature of the post


  • Full time working 36.5 hours per week
  • Usual daily working hours to be agreed
  • 60 mins unpaid break each day to be taken at times to be agreed
  • 25 days holiday plus bank holidays per annum

The postholder will have responsibility for promoting and safeguarding the welfare of children and young persons s/he comes into contact with.

Whilst every attempt has been made to cover the main duties and responsibilities of this post, this list is not exhaustive and each individual task involved in the roles may not be identified. This job description is open to discussion at interview to meet a particular individual’s strengths or personal development goals.

Furthermore, the exact nature of the post will be finally determined once the appointment has been made and reviewed annually. This will be in full collaboration with the successful candidate taking into account the individual skills and experiences they bring with them. 

This post is subject to a criminal records check from the Disclosure & Barring Service (formerly CRB) as part of the UTC’s responsibility for promoting the welfare and safeguarding of children. Further details regarding the checks are available by visiting https://www.gov.uk/dbs.


Our JD and application form are on the website thomastelfordutc.com under main/latest vacancies

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