Assistant Spectator Transport Manager - Bus
The 2022 Commonwealth Games, held in Birmingham, will be the biggest sporting and cultural event that the city and the region have ever seen. With an estimated television audience of 1.5 billion people, it will showcase Birmingham, the West Midlands and the entire country as an amazing place to live, work, study, visit and do business.
When the Commonwealth Games start, the eyes of the world will be on the West Midlands, and so it is critical that visitors can travel around swiftly and efficiently whilst minimising the impact on residents. With more than one million spectators expected over the eleven days, as well as competitors, volunteers, staff and the world’s media, we must get our transport offering just right – and this role will play an important part in making this happen by helping to define, develop and deliver operational strategies relating to the delivery of Games-time spectator and workforce bussing transport.
As Assistant Spectator Transport Manager, you will join the team on a fixed term basis until August 2022 and provide transport planning, development and operational delivery of bus spectator transport services leading up to and during the Birmingham 2022 Commonwealth Games. You will work at a strategic and tactical level, applying transport planning principles within a Games context.
What will you be doing?
- Develop and assemble evidence to understand and demonstrate the impact of Games on the transport network, identifying measures and plans to support successful Games delivery
- Project manage the development and delivery of specific projects related to Games delivery, covering public transport, park and ride, accessible transport and active travel
- Support the Spectator Transport Manager in acting and contributing as an interface between the Spectator and Workforce Team and Venue Transport Working Groups and other external Games’ meetings
- Liaise with programme and project managers within TfWM and external partners, including the B2022 Organising Committee, to support appropriate governance and ensure adherence to the programme
- Support the planning and delivery of spectator and workforce services meeting agreed service level requirements
- Support the relationship with the Organising Committee and other partners on matters relating to spectator and workforce transport
- Prepare and deliver Games-time operational plans across one or more transport modes: Bus, Rail, Active travel, Parking, Taxi
- Provide operational support to the delivery of spectator transport at Games-time
- Manage consultants and service providers
We're looking for someone who has a background in transport planning who is able to apply their experience to the operational design, development and delivery of large planned events and who can support programme delivery across the Spectator and Workforce Team, ensuring adherence to the programme and managing project assurance. Our ideal applicant will have some or all of the following:
- Technical knowledge and practical understanding of the application of transport planning principles to plan and develop a range of transport projects, covering modelling, feasibility and appraisal
- Proven experience of successfully delivering transport projects, covering public transport, active travel, parking and/or accessible transport
- Contemporary knowledge of the transport industry in the UK and West Midlands
- Demonstrable capability to work in a sensitive political environment, and the ability to manage stakeholders both internal and external
- Demonstrable experience in communication including the ability to present technical detail and project progress reports in an engaging and accessible manner
- Ability to perform in a fast paced, complex environment and meet critical deadlines
About the team
Transport for West Midlands, the transport arm of the West Midlands Combined Authority, has been tasked with developing a Games Transport Plan for the 2022 Commonwealth Games. The Games Transport Plan is an integral measure, which will set out a strategic approach to planning and coordination of transport to support the Games; covering the transportation of spectators, athletes and the Games Family, while at the same time ensuring that any disruption to transport users is kept to a minimum.
The plan will set out a strategic approach to planning and coordination of transport to support the Games. It sets out how spectators, athletes and Games officials and personnel will be transported come Birmingham 2022, as well as detailing how disruption to those conducting unrelated travel can be minimised.
Our role in the West Midlands has never been more important and in these extraordinary times we’ve shown we can step forward, speak up for our region and bring people together. Everything we do is focused on making life better for people in the West Midlands – that’s our reason for being here and it drives every move we make. We lead and support others to deliver our shared future vision for the region – a happier, healthier, better connected place to live and work.
We fully believe that we are only as great as the people who work for us and are committed to providing a positive, healthy and inclusive working environment where our people feel valued and respected. We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women.
Our employees feel they can make a difference and are excited by the growth and the potential to shape the future. As we undergo a period of significant change, our employees are engaging with what is going on and we are encouraging a culture where people feel they can contribute towards improvements.
We’re ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do. We trust and support each other to get the job done, and encourage creativity, originality and curiosity from those who work with us. We’re committed to creating an accessible and diverse workplace, one that nurtures an inclusive environment where our people can be themselves.
If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.
We are designing our organisation of the future and planning a new, flexible approach to the way we use our office space. This approach will mean most of us working from home some of the time and using our office space to come together to share ideas and learn from each other. We will continue to use digital technology for meetings, collaboration and communications - bringing teams together virtually wherever they’re working, saving time and spending on travel.
We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community. The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.
We are a Disability Confident Employer and offer a guaranteed interview scheme for applicants who meet the essential job role criteria. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance.
We’re dedicated to providing a broad range of rewards and benefits and constantly benchmark our benefits packages to ensure they are attractive for all our people. As well as a competitive salary, employees also receive 27 days annual leave (plus bank holidays) and access to a great pension scheme.
Role profile - CWG Assistant Spectator Transport Manager.pdf